About the Role
We're looking for an energetic, persuasive Appointment Booking Specialist to join our Call Center team in Colleyville. This is a phone-heavy, on-site role focused on converting leads and inquiries into booked consultations for our body contouring and skin tightening services. The ideal candidate has prior tele-sales, call center industry experience and thrives on building rapport quickly over the phone.
Key Responsibilities
Make and receive a high volume of outbound calls throughout the day to schedule, confirm, and follow up on client appointments. Build genuine rapport with prospective and existing clients, confidently explaining our body contouring and skin tightening services, pricing, and current promotions. Maintain and update the appointment calendar and client database (EHR/scheduling software) accurately. Follow up on missed calls, voicemails, and online inquiries promptly. Re-engage past clients for rebooking, package renewals, and seasonal promotions. Meet daily and weekly call volume and booking targets.
Requirements
Bilingual fluency in English and Spanish (spoken and written) is required. Prior experience in a medspa, aesthetics clinic, or similar wellness/beauty setting strongly preferred. Excellent phone presence — warm, articulate, and persuasive without being pushy. Comfortable with high call volume and a fast-paced, target-driven environment. Strong organizational skills and comfort with scheduling software/CRM tools. Reliable, punctual, and able to work on-site in Colleyville, TX.
Preferred
Familiarity with non-invasive body contouring (e.g., laser/RF treatments, cavitation, EMS) and skin tightening technologies. Prior experience with outbound sales or appointment-setting roles.
bodenvy is a fast-growing franchise dedicated to helping people feel confident in themselves and supporting the teams who make that transformation possible. We specialize in non-invasive body contouring, weight loss, and wellness services, powered by proven protocols and industry-leading technology.
Our culture is team-driven, positive, and performance-focused. We invest in our people through structured training, clear career paths, and opportunities for advancement within a growing franchise system. At bodenvy, employees are empowered to grow professionally, make a real impact every day, and be part of a supportive, high-energy environment.
If you’re passionate about wellness, aesthetics, and personal growth, bodenvy is a place where your career can thrive.